Reviews & Quality Marks
93% of customers recommend HammockGiant.co.uk based on independent reviews.
Our reviews on Trustpilot
The principles of HammockGiant.co.uk
- All reviews are from real customers.
- All reviews, positive and negative, are visible.
We collect reviews via Trustpilot, Trusted Shops and our own website.
Reviews on Trustpilot and Trusted Shops
We think it is important that reviews give the best possible picture of our products and service. Our reviews are therefore managed impartially by Trustpilot and/or Trusted Shops. The reviews on our site are collected by Trustpilot and Trusted Shops and checked for authenticity.
Trustpilot and Trusted Shops are one of the largest review platforms in the world. Every month, millions of consumers post a review on these websites to contribute to online trust and making better purchasing decisions.
Trustpilot and Trusted Shops have taken measures to guarantee the authenticity of reviews. The Trustpilot and Trusted Shops platform is well protected against abuse and fraud. Fraud detection software automatically detects suspicious reviews and removes reviews that are fake.
For more information, please refer to the review policies of Trustpilot and Trusted Shops.
Reviews on HammockGiant.co.uk
On our own website, you will find a 'Write a review' button on every product page. This way it is also possible to leave a review.
What does the review form look like?
If you want to leave a review on HammockGiant.co.uk, you will get a number of fields and questions to fill in in the review form on the product page. The points with a * are mandatory fields to fill in and to post your review. The other points are optional.
We ask you to fill in the following in the review form: nickname, review title, review description, score from 1 to 5 stars.
How long does it take before a review is posted?
If you have posted a review, positive or negative, it will first be checked by us for authenticity. As a result, your review is not immediately visible on the website of HammockGiant.co.uk. It can take up to 14 days for your review to be finally approved and posted to HammockGiant.co.uk.
When is a review rejected?
A review is rejected if it violates our review posting guidelines. This includes, among other things, that a review:
- Racist, xenophobic, crude, insulting, defamatory and slanderous language, discriminatory, hateful and other unmentioned criminal expressions;
- Mentioning price comparisons with similar products on other websites;
- Contains incorrect product information that is no longer relevant to the product;
- Language that may harm the intellectual property rights of third parties;
- Is solely or largely about the service, delivery or price of the product;
- Is written in a language other than the language of the website;
- Text with an advertising and/or commercial nature;
- Contains an inappropriate or privacy-sensitive photo;
- Mentioning personal data;
- Refers to a competitor;
- Does not about the product;
- Contains a URL.
Negative reviews will also remain
We will not remove negative reviews without mentioning this. An exception to this are fake reviews. These are by definition unlawful.
No paid or sponsored reviews
Our customers are not rewarded for writing reviews. No discounts or other gifts are given. We believe it is important that reviews give the best possible picture.
Translated reviews
HammockGiant.co.uk is active throughout Europe. As a result, we also receive reviews in other languages. These reviews are automatically translated and displayed in the language of the website.
Reactions to reviews
We take reviews seriously. Any comments will only be posted by our staff.
